🎁 Free shipping within Poland on orders over 500 zł!

🏢 In-store pickup — Warsaw  Free

📍 Williama Heerleina Lindleya 16, 02-013 Warsaw

🕐 Pickup hours: Mon–Fri 11:00–15:00

Prior order and time confirmation with our manager required. Order preparation time: up to 24 business hours.

🚗 Uber Courier — Warsaw  from 20 zł

Door-to-door delivery within Warsaw. When placing your order, add a comment: "Dostawa Uber".

📩 These orders are processed via Instagram — please message our manager: @keratynashop.pl

📦 Courier delivery — all of Poland  1–2 business days

💳 Cash on delivery: +5 zł surcharge. We recommend inspecting the parcel in the presence of the courier.

🌍 International shipping — Europe & worldwide

⚠️ Full prepayment required. Order will be shipped after payment confirmation. Any customs duties (outside EU) are the responsibility of the recipient.

Shipping cost may vary depending on destination country and parcel weight — we will inform you before dispatch.

Under EU consumer protection law, you have the right to withdraw from your order within 14 calendar days of receiving the product, without giving any reason.

Return conditions:

How to return:

Email us at 📧 keratynashop@gmail.com with proof of purchase — you will receive return instructions.

Refund: processed within 3 business days of return confirmation, using the original payment method.

Standard shipping costs are non-refundable unless the return is due to a product defect or seller error.